Thursday, July 17, 2014

Some Old TV Show is Always the Most Recent on My Apple TV

In January, I purchased a copy of the 'Culture Shock' episode of 90 Day FiancĂ©.  And ever since it's been shown as the most recent episode whenever I select the TV Shows section on my Apple TV. Finally got sick of seeing it enough that I investigated, and it turns out that somebody mistyped 01/19/14 as 01/19/24 which means that unless somebody edits it, it'll be the most recent for the next 9½ years.

I contacted iTunes support and they got back to me wanting my order number for some reason when they could have just searched for the problem. Oh well, I hope they fix it.

[Update: after 5 e-mail exchanges, being asked to re-download the show (which made no sense) and 2 consultations with a manager, iTunes tech support let the producers of the show know about the error, and now my Apple TV is showing the appropriate image for the most recent TV show.]